Urban Hive support

Tell us what you need help with

Use this page for a listing question, a concern about listing information, account or privacy help, or an owner onboarding question.

Prepare an email

Send a support request

After validation, this form opens your email app with a prepared draft. Review it before you choose to send it.

This page prepares an email in your email app. It does not send a message until you review and send it there.

About contacting us

Useful answers before you send a request

Can I contact Urban Hive before creating an account?

Yes. Use this form for a general question. Some actions, such as saved-list synchronization or property-specific communication, can require sign-in.

What should I include when a listing concerns me?

Share the listing link or ID and the specific information that does not match. Do not send money, passwords, one-time codes, or documents that are not needed to describe the concern.

How do I start listing a property?

Use the List a property page to begin. Keep your property facts, availability, photos, and public contact preferences accurate before you publish anything.